QUALITY ASSURANCE

C&R Structure Group consistently meet and exceed the quality standards set by their stakeholders. They are

committed to continual improvement of their operations and the products and services they provide. C&R

Structure Group recognize that improvement can only be achieved by identifying customers statutory and

regulatory requirements.

C&R Structure Group achieve high quality control via the following measures:

• Identify the changing needs and expectations of customers and other stakeholders.

• Develop and maintain processes and procedures that ensure that these changes are accommodated

and prevent process loss or quality impacts.

• Achieve efficiency in their operations, attention to detail, and responsiveness to customer priorities.

• Provide quality products and services on time and at the lowest cost to meet and exceed customer

requirements.

• Provide an employment environment where continual improvement is encouraged.

• Adopt best practices in all areas of operations and remove wasted and non-value-added steps and

time in processes where feasible.

• Create measurable and achievable targets for performance improvement and provide adequate and

effective resources to achieve those targets.

• Communicate and consult with all stakeholders regarding the quality of services and products.

• Continue to gain repeat business and create new customers based on the level of service to existing

ones.